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SMS & Phone Banking

To enable the Bank leverage on the SMS and Telephone Banking System Module in-built on the new Banking Application (BANKS) implemented by the Bank to serve the SMS and Telephone Banking needs of the Bank’s customers.

Features
Opportunity for anywhere/anytime basic Inquiries, Statements and Instructions
Benefits
Benefits accruable from adopting the SMS/Phone Banking include the following:
Reducing the existing paper work by over 90%
Assisting the Bank ‘s Customers with automatic provision of basic inquiries as well as instructions
Empowering the Bank’s Customers with the tool to monitor their accounts conveniently

How it Works
Existing customers fill designated form at branches while new customers to indicate interest at account opening time.
CSOs verify relevant information and signature on designated form, log on to portal to submit information to SMS/Phone Banking Administrators
PIN is automatically mailed to customer’s chosen e-mail address or alternatively printed on PINMAILER
Customer sends SMS/Dial Unity Bank to change his PIN before first usage
Customer gives instructions/make inquiries by sending SMS/Dialing Unity Bank with his PIN for authentication

 


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